Morrison Utility Services has enhanced its bespoke ‘Lone Worker App’ with the introduction of a ‘personal safety button’ that enables operatives working in isolation to send faster alerts in the event of an incident.
The weather-proof, soft-touch, silicone button can be discretely fixed to PPE or identity card lanyards. Pressing the button will provide MUS operatives with direct access to the Lone Worker App system, triggering an immediate alert to pre-designated respondents including the MUS Incident Line team.
MUS Safety Health Environment and Quality (SHEQ) Director Paul Kerridge commented: “Since its launch two years ago, the MUS Lone Worker App has delivered many important safety and wellbeing benefits to our people working out of hours or without close or direct supervision. These benefits have included reduced response times and faster assistance in the event of an incident, providing our lone workers with improved safety and greater peace of mind.
“The introduction of the personal safety button follows a comprehensive review of the app with our contract teams. The button removes any requirement for an operative to access the Lone Worker App manually via their smartphone, providing our people with a faster and more accessible route to the App’s alert system. This will be particularly useful for operatives facing sudden, sometimes confrontational, situations with members of the public.”
How the Lone Worker App Works
Designed and developed by the MUS SHEQ and Business Process Improvement (BPi) teams, the MUS Lone Worker app uses GPS/GPRS location tracking technology to enable supervisors and designated alarm respondents to pinpoint a lone worker’s precise location details following notification of an emergency situation.
An accelerometer, built into smartphones issued to MUS operatives, is designed to recognise sudden changes in movement (e.g. falling), as well as pre-set periods of non-movement that could signify injury or loss of consciousness.
Detection of an emergency incident triggers an automatic SMS alert to the MUS Incident Line team which operates a 24/7/365 service, and up to four additional designated mobile contacts. The alert includes GPS location coordinates and an emergency message that can be set in advance.
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